Why You can Trust ACRA
Australasian Cartridge Remanufacturers Association Inc (ACRA)
ACRA is an international association operating in the south pacific rim which promotes the quality remanufacture of print consumables and the ethical business practices by its members.
If you are not satisfied that you have been treated fairly, please contact us.
Please provide an account of the problem, the name and contact details of the business and the person you spoke with. ACRA will act promptly to ensure the reputation of its members are upheld and that you have been provided the service you would expect.
The following minimum warranty is provided by all ACRA members to their customers and clients and relates to the products and services which they provide.
It is your right to choose the brand of toner or ink for your printer.
DO NOT BE INTIMIDATED. IT IS AGAINST THE LAW
IF YOU ARE TOLD:
You won't be covered by a warranty because you aren't using the printer manufacturers cartridges YOUR STATUTORY WARRANTY IS PROTECTED UNDER LAW AND CANNOT BE VOIDED
If you have any questions or comments about your remanufactured printer cartridge please contact the remanufacturer directly or visit ACRA's website at either www.acra.asn.au or www.acra.co.nz
Australian Federal Trade Practices Act 1974
Details of the Acts and their amendments can be found through www.accc.gov.au and links to the different State departments can be found at www.accc.gov.au/links/related
New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986